Legal

Privacy notice

Verbalis CX Solutions collects only what is needed to answer your enquiry: your name, your brand, your email, your WhatsApp number if you share it, the channels you want covered, your message volume and anything you choose to tell us.

How we use it

Your request is read by the people who will run your account, so the audit call is useful from the first minute. We never sell your data and never share it with advertisers. When we handle conversations on behalf of a brand, that data belongs to the brand and is processed only on its instructions.

How long we keep it

Enquiries that do not lead to a collaboration are deleted after 24 months. Conversation data processed for a client brand is deleted once the engagement ends, according to the service agreement.

Your rights

You can ask to see, correct or delete the information we hold about you at any time by writing to contact@gulfcareglobal.com. We answer within 30 days.

Data controller: Verbalis CX Solutions W.L.L., Manama, Bahrain · Paris, France.